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Questions answered, stories told

We've been selling FBG daybeds for around 20 years and I can count on only one or two sets of fingers the number of times one of their daybeds had a problem. They stopped making daybeds completely a f...

Sadly this had happened half a dozen time over the 26 years I have been in the business. There is no requirement for the receiver to set aside money for future claims (there should be). If someone buys the compa...

High quality mattress covers are a great and economical investment when buying a new mattress of any kind. If you read the fine print of all mattress warranties they all state that if your mattress is stained in any...

Your mattress is sagging, bumpy or even making noises (very rare) whatshould you do? Warrantiesare always offered and validatedbythe manufacturer ofyour mattress notby the retailer thatdelivered your bed. If you&rsq...

We get asked this question a lot because people are considerably less concerned about fashionably matching the fabric in their mattress with that of their foundation. Twenty five years ago when I first entered the i...

They called the store and unleashed a tirade, threatening legal action if they were not satisfied TODAY! It upsets me when my staff are treated so harshly. Most retailers would just hang up on a customer who chooses...

You should rotate your mattress from head to toe three to four times a year if you own a one sided mattress and one to two times a year if you own a two sided flippable mattress ( a Nine Clouds specialty with at lea...

You must have a copy of your invoice. You must know the details of the warranty offered on your mattress Your mattress must be free of stains (there are companies that will come to your home and clean a mattress...

We understandably get asked this question a lot by people trying to solve a lack of comfort issue with their current mattress. If they happen to have an extra same size mattress in their home it seems like a simple ...

The first possible cause of back pain is that your mattresshas sagged so much that your spine is now out of alignment (this can happen whether you are a back-sleeper or a side-sleeper). If it has sagged over two inc...