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It does not happen very often but sometimes Daybeds break

It does not happen very often but sometimes Daybeds break

Jul. 30, 2019

We've been selling FBG daybeds for around 20 years and I can count on only one or two sets of fingers the number of times one of their daybeds had a problem. They stopped making daybeds completely a f...

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If the manufacturer of your mattress goes out of business we will do what we can to help

If the manufacturer of your mattress goes out of business we will do what we can to help

Jul. 16, 2019

Sadly this had happened half a dozen time over the 26 years I have been in the business. There is no requirement for the receiver to set aside money for future claims (there should be). If someone buys the compa...

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Mattress covers are half price when you buy an adjustable bed.

Mattress covers are half price when you buy an adjustable bed.

Jun. 10, 2019

High quality mattress covers are a great and economical investment when buying a new mattress of any kind. If you read the fine print of all mattress warranties they all state that if your mattress is stained in any...

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You hope you have a valid warranty claim on your mattress, what’s involved in evaluating it?

You hope you have a valid warranty claim on your mattress, what’s involved in evaluating it?

Apr. 18, 2019

Your mattress is sagging, bumpy or even making noises (very rare) whatshould you do? Warrantiesare always offered and validatedbythe manufacturer ofyour mattress notby the retailer thatdelivered your bed. If you&rsq...

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Do I need to get a new box spring foundation when I buy my new mattress?

Do I need to get a new box spring foundation when I buy my new mattress?

Apr. 13, 2019

We get asked this question a lot because people are considerably less concerned about fashionably matching the fabric in their mattress with that of their foundation. Twenty five years ago when I first entered the i...

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A customer’s warranty claim was rejected by a mattress manufacturer while I was away last week

A customer’s warranty claim was rejected by a mattress manufacturer while I was away last week

Mar. 19, 2019

They called the store and unleashed a tirade, threatening legal action if they were not satisfied TODAY! It upsets me when my staff are treated so harshly. Most retailers would just hang up on a customer who chooses...

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How often should you rotate your mattress?

How often should you rotate your mattress?

Mar. 15, 2019

You should rotate your mattress from head to toe three to four times a year if you own a one sided mattress and one to two times a year if you own a two sided flippable mattress ( a Nine Clouds specialty with at lea...

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A checklist for a warranty claim on your mattress.

A checklist for a warranty claim on your mattress.

Mar. 14, 2019

You must have a copy of your invoice. You must know the details of the warranty offered on your mattress Your mattress must be free of stains (there are companies that will come to your home and clean a mattress...

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Can you stack one mattress on top of another for more comfort?

Can you stack one mattress on top of another for more comfort?

Sep. 12, 2014

We understandably get asked this question a lot by people trying to solve a lack of comfort issue with their current mattress. If they happen to have an extra same size mattress in their home it seems like a simple ...

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Why am I getting a back ache from my mattress?

Why am I getting a back ache from my mattress?

Sep. 08, 2013

The first possible cause of back pain is that your mattresshas sagged so much that your spine is now out of alignment (this can happen whether you are a back-sleeper or a side-sleeper). If it has sagged over two inc...

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